It’s been a while, but we’re back!

This section will be regularly updated to provide clarity on progress made on the journey now that we can commence reopening to business as usual. Following the removal of the restrictions:

• ePayments decided that in the initial weeks post reopening doors, we’re going to prioritise all our efforts, focus and resources into giving our customers access to their funds through the refunds process. We are working with our banking partners to enable more customers to have access to their funds. This means that while we’re now open, we still have work to do to enable more qualified customers access to trigger the refunds process as a business priority.
• With the support of our banking partners, we will then commence piloting low and medium risk customers to commence trading as normal, including opening to an initial limited number of new low and medium risk customers.
• The next step will be servicing a pilot with higher risk customers. Finally, we will move to reopen fully.

We’re delighted to be back and we have big plans for what’s next, from the next few months all the way up to 2025. Our ambitions for our product, technology and international expansion are sky-high!