ePayments is looking for a dedicated, service-oriented and results committed, Account Manager to manage and support our clients from our London office. The Account Manager role is responsible for the success, growth and support of our clients and plays a critical part in our company’s success.
Be the main point of contact for client inquiries and questions
Oversee clients growth and adoption and make sure they make the most of their ePayments account
Initiate upsell opportunities and offer more products from ePayments portfolio to fuel our and our clients’ success
Reporting on your clients portfolio and provide matrix such as: Month-over-month growth, overall satisfaction and upsell opportunities
Attend shows and events and help generate opportunities for the ePayments sales teams
Working with internal teams including compliance, operations, finance and support to allows smooth operation and success of our clients
Building and developing partnerships with existing business clients
2-4 years of experience in a similar role or in a sales role preferably in Hi-tech or Financial fields
Capable of working under pressure and multi-task
Results-oriented with affinity to numbers and figures
Technically oriented with experience with CRM systems (Salesforce etc.)
Position in a large international company
Nice working environment: cozy modern office, friendly team and no dress code
A variety of cool tasks
On the February 11, 2020 ePayments Systems Limited (‘ePayments’) agreed with the Financial Conduct Authority (‘FCA’) to suspend all activity on its customer accounts. This decision was taken following a review, by the FCA, of ePayments anti-money laundering systems and controls, which identified weakness that required remediation.
We know this will be a very frustrating time for our customers. We apologise for any inconvenience caused and are working tirelessly to ensure improvements are made and accounts can be reactivated as soon as possible. During this improvement process, we want to assure customers that their funds are being safeguarded as normal. If you have any questions, please contact us directly.